Creating New Tickets

  1. Click on New Ticket in the menu bar (you'll need to be logged in)
  2. Enter a summary for the bug/enhancement request/task that explains the problem with as few words as you need to be clear.
  3. Add a longer description for the bug/enhancement request/task that gives as many details as you think might be needed for somebody else to understand the ticket.
  4. If a modder has already told you they'd look into the issue, assign the ticket to them. Otherwise, assign it to "anybody".
  5. Set the type of the ticket to defect for bugs, enhancement for new functionality, or task for something that isn't a code change (prototyping, research, planning, changelog updating, release creation, etc...)
  6. If there is a milestone associated with the change, set it.
  7. Set the component and version to the skin the change is for and the version of the skin the problem was noticed in (or the most recent version for enhancement requests). If the skin doesn't have any versions yet, select "unversioned".
  8. Keywords, CC, and Priority can all be left alone. You're free to adjust the priority if you would like, however.

Verifying Tickets

  1. Click on View Tickets
  2. Click on "Resolved (Not Mine)"
  3. Click on the ticket you want to verify.
  4. Make sure you have thoroughly tested the changes detailed in the ticket.
  5. Double-check the component, milestone, and version details to ensure they are correct.
  6. Mark the ticket as Verified.